Delivery Policy
While every effort will be made to ensure that all items shown are in stock we offer no guarantee of availability and this electronic publication does not constitute an offer for sale. Goods are normally dispatched within 48 hours. If we are unable to despatch your order within 7 days, we will contact you by e-mail with an estimated despatch date and offer you the option of cancelling the order.
Prices and Tax
The price shown for the goods excludes postage and packing unless specifically stated. The charges for postage and packing are shown in the Checkout once you have entered the country and method of delivery and before you are asked to confirm the order. The price you pay will include VAT for all deliveries within the European Union. For deliveries outside EU, VAT will be deducted from the total price. Delivery to non-European countries may result in import duties payable on receipt of the goods. You will be liable for these duties.
Returns Policy
Q. What is your returns policy?
A. All our products come with a 7 day return policy (cooling-off period) in accordance with the Distance Selling Regulations. If for any reason you are not satisfied with the product(s) you have bought, please return to us, pre-packaged and preferably recorded delivery for a full refund. This return policy period starts from the day after you receive the goods. We cannot accept any returned items that are unwrapped. Please contact us before any return, otherwise there might be a delay to your refund.
Colours
The colour of goods may vary slightly from that shown on the website due to limitations of browser software and monitors.
Confidentiality
All confidential information, including credit card details, are held securely and only transmitted in encrypted form. Customer details are not passed to third parties and are used only in accordance with the Data Protection Act.
Indemnity
You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.
Jurisdiction
The Contract will be governed by the laws of England and Wales and the parties to the Contract submit to the jurisdiction of the English Courts.
Consumer Rights
None of the above Terms and Conditions affects your statutory consumer rights.
Company information
XYZ is the trading name of ABCDE Limited, which is a company incorporated in England and Wales and registered under company number 123456789.
Terms and Conditions
We offer the following terms and conditions.